This is the second one of these that I have purchased. I purchased the first one years ago, was very pleased with it, I have used it for pork roasts, beef roasts, lamb, as well as chicken with wonderful results. So I decided that I needed a second one for my camp.

The quality of the one that I just received was not as good. The ring is smaller, the tabs are the probably the same length as before, so it barely fits my kettle. Because the ring is smaller, when you put the lid on, the lid slides around. It works, but the fire is getting more air so it burns hotter. The tabs are also not even, so the ring wobbles. Overall, the rotisserie works but whoever is making the rings for weber, needs to be fired and a new source found.

However, Weber's customer service is second to none. Whenever, I have had a problem in the past, (chipped lid) all I have had to do is call, explain my issue and they have not hestitated to send a replacement. They have always wanted the old one back but they paid for the shipping so not a problem. I will contact them this time as well to see if I can get a replacement.

The company is a good one to deal with and cares about their customers.

Update - Weber sent me a new rotisserie ring. They just required proof of purchase and the new one was on it's way. When it arrived, it fit as it was supposed to.